The following cartridges may not be recognized by your printer if the automatic update function has not been deactivated.
This issue applies to all compatible cartridges because as copies, they do not contain an electronic chip manufactured by HP:
The cartridges in this series work with the latest update below:
When you order a new cartridge from us, you will always receive a cartridge whose chip is functional with the latest update version.
Your HP printer is targeted to receive automatic updates more frequently. Once this update has been accepted, your cartridge may not work. Our products are not guaranteed against your printer updates, as it is your responsibility to to manage them.
In the meantime, we invite you to check the settings of your printer and compare the current version of your printer with the one provided above.
Here is the list of potentially affected printers:
If you have any questions, please feel free to contact us:
We are glad to help you out!